Terms and Conditions
Effective Date: May 15, 2025
Welcome to Menopausia.com and the Mena mobile application (collectively, the “Platform”), operated by VORTX LLC, a Texas limited liability company.
By accessing or using the Platform, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use the Platform.
1. Purpose of the Platform
The Platform provides educational, informational, and community-based content related to perimenopause, menopause, wellness, and related topics. It may also include AI-powered tools, community features, and product recommendations.
The Platform is for informational and educational purposes only and does not provide medical, diagnostic, or treatment services.
2. Not Medical Advice
All content provided on the Platform—including articles, chatbot responses, product information, and community discussions—is educational in nature and does not replace professional medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional regarding any medical concerns or decisions.
3. AI-Powered Features
The Platform includes AI-powered features, including the Mena chatbot, which generate automated responses based on available data and user input.
You acknowledge that:
AI-generated responses are informational only.
Responses may not always be complete, accurate, or tailored to your individual circumstances.
AI output does not constitute medical, clinical, or therapeutic advice.
VORTX LLC makes no guarantees regarding the accuracy or suitability of AI-generated content.
Use of AI features is voluntary and at your own discretion.
4. Minimum Age and Eligibility
You must be at least 18 years old to use the Platform. By using the Platform, you represent that you meet this requirement and have the legal capacity to enter into these Terms.
5. International Access
The Platform is operated from the United States and governed by U.S. law. If you access the Platform from outside the United States, you are responsible for compliance with local laws.
6. Intellectual Property
All content on the Platform—including text, graphics, branding, AI interfaces, logos, designs, images, software, and other materials—is owned by VORTX LLC or its licensors and is protected by intellectual property laws.
You may use the Platform for personal, non-commercial purposes only. Any reproduction, redistribution, or commercial use without written permission is prohibited.
7. User-Generated Content
If you submit comments, forum posts, testimonials, or other content:
You grant VORTX LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with the Platform.
You represent that your content does not infringe third-party rights.
We reserve the right to remove or edit content at our discretion.
8. Health & Supplement Disclaimer
Products offered through the Platform, including dietary supplements, are not intended to diagnose, treat, cure, or prevent any disease.
Statements regarding supplements have not been evaluated by the U.S. Food and Drug Administration unless explicitly stated.
Always consult a qualified healthcare professional before starting any supplement regimen.
9. Subscriptions and Paid Services
If subscriptions or paid services are offered:
You agree to pay all applicable fees.
Subscriptions may renew automatically unless canceled.
You may cancel through your account settings or, if purchased via an app store, through the applicable store’s subscription management tools.
All payments are final unless otherwise required by law or explicitly stated.
We reserve the right to modify pricing with reasonable notice.
10. Affiliate Links and Sponsored Content
Some links may generate commissions for VORTX LLC. Sponsored content and partnerships will be disclosed in accordance with applicable regulations, including FTC guidelines.
We strive to recommend products aligned with our mission but do not guarantee third-party products or services.
11. Third-Party Services
The Platform may link to external websites, products, or services. We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is at your own risk.
12. Privacy
Your use of the Platform is subject to our Privacy Policy. By using the Platform, you consent to the collection and use of information as described therein.
13. App Store Terms
If you download or use the mobile application through Apple App Store or Google Play Store:
You acknowledge that Apple and Google are not responsible for the Platform’s content or services.
Your use of the mobile application must comply with their respective terms and policies.
Apple and Google are third-party beneficiaries of these Terms with respect to the mobile application.
14. No Guarantees of Results
We do not guarantee specific health, wellness, financial, or other outcomes from using the Platform or products offered through it. Individual experiences vary.
15. Limitation of Liability
To the maximum extent permitted by law, VORTX LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the Platform.
Use of the Platform is at your own risk.
16. Indemnification
You agree to indemnify and hold harmless VORTX LLC from any claims, damages, liabilities, or expenses arising from:
Your use of the Platform
Your violation of these Terms
Your infringement of any third-party rights
17. Changes to the Terms
We may update these Terms from time to time. Updated versions will be posted with a revised effective date. Continued use of the Platform constitutes acceptance of the updated Terms.
18. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved in the courts located in Texas, unless otherwise required by applicable law.
19. English Version Prevails
If these Terms are translated into another language and discrepancies exist, the English version shall prevail.
20. Contact
If you have questions about these Terms:
📩 inquiries@menopausia.com
📍 VORTX LLC | Texas, United States